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Privacy Policy

Privacy Policy

This Privacy Policy explains how PrintCraft Studio processes personal data when visitors use the website, request print services, or communicate about photo and art printing projects. It is intended to describe our general practices for inquiries, proofing, production, collection, and related administration.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
Privacy Contact

Contact Information

Privacy email
team@gumicecollar.click
Telephone
+590 691 34 43 68
Postal address
6 Jardin de Pradel Saint-François, 97118 Saint-François
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
01

Personal Data We Collect

We may process identification and contact details, order and quotation information, file uploads and related technical metadata, consultation notes, proofing and approval records, payment status information, and limited usage data from site interactions. Where a customer submits artwork or image files, the content of those files may also be processed to carry out the requested print service.

The categories collected depend on the inquiry, order, or studio appointment involved.
02

How We Collect Data

We receive data from website forms, file uploads, email or appointment communications, and payment-related interactions. We also generate internal records from file review, proofing, production, packaging, collection, and basic site operation logs. If a user contacts us on behalf of a studio, business, or creative project, we process the details supplied in that communication.

Most information is provided directly by the user; some data is created during service handling.
03

Types of Cookies Used

We may use essential cookies for site operation, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose.

Cookie use is limited to standard website functions and basic measurement where enabled.
04

Cookie Controls

Users can manage cookies through browser settings and, where available, site-level preference tools. Blocking some cookies may affect form handling, session continuity, or other basic functions of the website. Essential cookies are used only to support operation and security of the site.

Browser controls remain the main way to limit non-essential cookies.
01
Processing purpose

Purposes of Processing

We process personal data to respond to inquiries, review uploaded files for resolution, crop, and profile issues within the agreed preflight scope, prepare quotations, manage test prints and approvals, produce and package printed items, arrange collection, process payments, maintain records, operate the website, and meet legal or accounting obligations. We may also use limited data to improve service reliability and to manage basic security and fraud prevention.

Each purpose is tied to a specific studio or website function.
02
Sharing partners

Service Providers and Partners

We may share personal data with service providers that support website hosting, file handling, communications, payment processing, and other operational functions. Where a print project requires outside support, limited order information may be shared with production or logistics partners to complete the service. These recipients are expected to use the data only for the assigned purpose and to apply appropriate confidentiality safeguards.

Operational recipients are used only to support the requested service.
03
Legal basis

Legal Disclosures

We may disclose personal data where necessary to comply with a legal obligation, respond to a lawful request, protect our rights, or support the establishment, exercise, or defense of legal claims. We may also share information when disclosure is needed to prevent fraud, misuse, or security incidents.

Legal disclosure is limited to what is required or otherwise permitted by law.

Subject to applicable law, users may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, and ask for a copy of data they provided. Some requests may be limited where the data is needed to complete a transaction, comply with law, or protect legitimate business interests.

Available rights may vary depending on the legal basis and the data involved.

We may ask for additional information to confirm identity before acting on a rights request. Requests are handled through the contact details in this policy and are reviewed in line with applicable legal requirements. If a request is incomplete, we may ask for clarification before taking further steps.

Requests should include enough information to identify the relevant record and verify the requester.

We keep personal data only for as long as needed to handle the inquiry, complete the order, maintain business records, resolve disputes, or meet legal and accounting obligations. File materials and project records may be retained for a practical period after completion so that we can address follow-up questions, reprints, or service history, unless deletion is requested and no legal reason requires continued storage.

Retention depends on the purpose for which the data was collected and any legal duty to keep it.

The updated version will apply from the date stated in the revised policy. If a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels. Continued use of the site after an update does not remove any rights available under applicable law.

We may revise this policy when our practices, legal duties, or service structure change.
GDPR
EU framework

GDPR Overview

For GDPR purposes, we act as a controller for the personal data we determine the purposes and means of processing. We rely on lawful bases such as contract performance, legal obligation, legitimate interests, and consent where required. The data we process is limited to what is reasonably needed for print inquiries, proofing, production, delivery or collection, and related administration.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, related cross-border services.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
European Data Protection Board
This section is intended for GDPR-covered users.
Your privacy rights

GDPR Rights

Where GDPR applies, users may request access, rectification, erasure, restriction, objection, and data portability, subject to legal limits. If processing is based on consent, that consent may be withdrawn for future processing. Users may also raise concerns with the competent supervisory authority, without affecting other available remedies.

GDPR rights are assessed against the legal basis and the nature of the request.